Break-Fix Support

Fluke’s Break-Fix support services enable the customer to receive essential services including troubleshooting, repair and in-scope replacements of the defective hardware.

Fluke will ensure that your hardware functions without a snag, and that productivity and business continuity is not affected. As a provider, we also offer out-of-hours support, as we function 24*7.

We have best certified team understands your business-critical issues and helps you reach out to OEM Backend team so that you can get the replacement of faulty product within the minimum possible time-frame.

We give our customers independence from defined IT product lifecycles, allowing an ortraditional distribution services with our end-of-life expertise, we offer customers a simple and cost-effective method for extending, maintaining, and optimizing their enterprise IT (No matter what make it is either HP/DELL/IBM/ CISCO/Juniper/SUN/ Oracle/Storagetek/Tanberg etc.),

ganization’s business and technical needs to drive their hardware upgrades. By coupling

  • Our key offerings: Global spares in APAC/GULF/USA/INDIA regions
  • Single point of contact for multi-geo support
  • Global hands and feet globally
  • Global logistics facilities
  • Completely and exclusive White labelled Services offerings
  • HWBF support for below OEM's
  1. HP, IBM, Dell, Oracle-Sun, Hitachi, EMC, NetApp, Super Micro, CISCO, Juniper etc.
  • Gap filling for
    1. Customize support offerings (Full Support, Labour only Support, Spare only Support)
    2. EOSL HW support requirement
    3. Old HW buy out during migration project
    4. Short term resource deployment
    5. Local billing
    6. Customized training for various HW platform
  • Committed Resolution Time for every SLA proposed
  • Technical and Managerial resource Deployment
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